Q1: Are you trading company or manufacturer?

We are manufacturer with our own machines and experienced engineers in Shenzhen.

Q2: How fast can I get a quotation from you?

We will offer you the quotation in 24 hours if getting detailed information (material, dimension, tolerance, surface treatment and other technical requirement etc) during working days.

Q3: What do you need for offering a quotation?

Please provide the 2D drawings with reference dimensions in PDF format and 3D CAD files in DWG, STEP, STL or IGES format.

Q4: What shall we do if we do not have drawings?

Please send your sample with requirements to us, we will provide you the best solution accordingly. CAD or 3D file will be made once receiving your order.

Q5: Will my drawings be safe after sending to you?

Yes, we will keep them confidential and not release to the third party without your permission.

Q6: What materials does BXD have?

BXD offer a wide selection of materials from prototyping to full production. We work with metals including aluminum, copper, magnesium, steel, titanium, brass etc. and plastic such as ABS, ABS+PC, PC, PP, PEEK, POM, Acrylic (PMMA), Teflon, PS and so on.

Q7: Can I use my own material for production?

Yes, customer-supplied material is accepted as long as it fits with our machine capabilities.

Q8: How can I know the production status without visiting your company?

We will offer a detail production schedule and weekly reports with pictures or videos to let you know the production progress.

Q9: What is the lead time?

It depends on the specific items and order quantity.

Usually Sample: 3-7 working days. Mass production: 15-30 working days.

Q10: Can I get some samples before mass production?

Absolutely. Its according to your requirement.

Q11: What kind of payment terms do you accept?

T/T, PayPal, Western Union.

Q12: What is the shipping method?

We can ship the products by air, by express (DHL, UPS, FEDEX, TNT etc.) or by sea.

Can't find the answer you're looking for? Send us an email at info@bxdmachining.com for an answer.